Policies

Deposits

• Cuts & Color - goes towards Total Service Cost
• Bridal - within pricing goes towards Total Cost
• Event - within pricing goes towards Total Cost
  • it is a booking deposit, does not go toward Service Cost, ONLY TOTAL COST 

No Shows & Rescheduling

•  If Client desires to reschedule services the Client would need to communicate at least 48 hours in advance. 
• If Client reschedules within 24 hours, they will be inclined to pay 50% of the service.
• If Client fails to communicate within the 48 hours up to the time scheduled and is 15+ minutes late to the scheduled appointment, the Client will be inclined to pay the full amount of the service.
•  If Client reschedules less than 24 hours,  they will be inclined to pay for another service.
• If Client No-Shows, Client will be unable to make any future bookings.

Short Notice Bookings for Events & Bridal

• If Client books within a month from the event date, there will be an additional fee of $20/person in the wedding/event party
  • ie: $95 half-updo would be $115/person; $175 updo would be $195/person
• If Client books within two weeks from the event date, there will be a flat rate of $165/person in the wedding/event party 
  • ie: instead of $95/$175 for hairstyles, it's a flat rate of $165 for whatever style is chosen
  • The Client shall pay 50% of the Total Service Cost + Travel (if applicable) to book (non-refundable)
• If Client books within one week from the event date, there will be a flat rate of $165/person in the wedding/event party
  • ie: instead of $95/$175 for hairstyles, it's a flat rate of $165 for whatever style is chosen
  • The Client shall pay 100% of the Total Service Cost + Travel  with an added 18% gratuity

Cancellations for Events & Bridal 

• If Client fails to communicate within a month prior to the wedding date, Vendor has the right to withhold their services. 
• If Client cancels services before three months to their wedding/event date, Client has no obligation to pay any percentage of the final payment. 
• If Client cancels services within two months to their wedding/event, Client is inclined to pay 50% of their booked services.
•  If Client cancels within one month to the wedding/event event date they will be inclined to pay 100% of booked services.
  • Vendor has no liability to attempt to re-book further services to fill the void created by Client’s cancellation, rescheduling, or no-show. 
  • Vendor will not be obligated to refund any monies the Client has previously paid towards the Total Service Cost. 
  • Client is not relieved of any payment obligations for canceled services, rescheduled services, and/or failing to communicate unless the Parties otherwise agreed in writing.